Questions? Feedback? powered by Olark live chat software

Welcome Guest!

Free US Shipping on New Orders

Understanding Canada's New Cell Phone Rules

While Best Skins Ever is located in Colorado, many of our loyal customers reside outside of the United States of America. We felt it was important to update our friends living in Canada with some new cell phone rules for 2014!

In June 2013, the Canadian Radio-television and Telecommunications Commission announced a host of new cell phone rules for Canadian residents that will apply to all new cell phone sales and contracts originated on or after December 2, 2013. These rules, which were designed to protect Canadian consumers, will also apply to existing contracts as of June 3, 2015.

Some of the most notable changes to Canada's cell phone contract regulations include:

The Right to Unlock Your Phone

Canada's new cell phone regulations allow you to unlock your phone immediately after purchase if you pay the phone's full cost upfront. If you don't pay for the phone upfront, you can unlock it 90 days after purchase. After the phone has been unlocked, you will be able to use it on other networks in Canada and internationally. However, before you can unlock the phone, you may still need to pay a fee to your provider. For most Canadians, this fee will be approximately $50.

Cap on Wireless Data Overages

Canada's wireless data charges are some of the highest in the world. When you use more data than your plan includes, these charges become even more cumbersome. However, thanks to the new rules, providers must obtain your consent before they can charge you any more than $50 for data overages. You will still be able to use more data than your plan includes, but you will have to speak with your provider before your overage charges exceed $50.

Cap on Charges for Data Use Abroad

Before these new regulations went into effect, providers could charge whatever they wanted for international data usage. In fact, some Canadians incurred tens of thousands of dollars in international data charges while traveling abroad without realizing it until they returned home. Under Canada's new cell phone policy, providers cannot charge more than $100 for international data usage unless they obtain your explicit consent.

No More Three-Year Contracts

Prior to the development of these new rules, Canadian providers were able to strong-arm residents into purchasing restrictive three-year contracts that prevented them from switching providers without paying a high fee. Under the new regulations, all new contracts will be no more than two years long, and they will be more flexible. Unfortunately, Canadians who are already bound by a three-year contract won't be released until the contract's expiration date or June 2015, whichever comes first. Furthermore, service providers are attempting to delay the process even more by filing motions in court.

More Control

Finally, the new Canadian cell phone regulations allow consumers more control over their cell phone service. For example, before a provider can make changes to a two-year contract, it must obtain authorization from the user. In addition, users can now return their cell phones to the provider within 15 days of purchase if they are not satisfied with the service.

Even with these significant changes, Canadian cell phone service providers still charge some of the highest fees in the industrialized world. However, these new regulations represent a move in the right direction for Canadian consumers.